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en:centro:servizos:vpn:start [2020/11/06 14:00] – [Activation] fernando.guillenen:centro:servizos:vpn:start [2024/05/23 10:32] (current) – fernando.guillen
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 ===== Activation  ===== ===== Activation  =====
 Check in [[https://apps.citius.usc.es/xici/personainternas/edit|Xici permissions]] whether the service //Acceso ext. VPN// is listed. If the service is listed, you don't need to register. Check in [[https://apps.citius.usc.es/xici/personainternas/edit|Xici permissions]] whether the service //Acceso ext. VPN// is listed. If the service is listed, you don't need to register.
- +<note warning> 
-You have to register filling the [[https://citius.usc.es/dashboard/enviar-incidencia| requests and problem reporting form]]. This form is only available to CITIUS users.+Depending on your user type, it can be possible that you're not allowed to access this page. 
 +</note> 
 +If needed, you have to register filling the [[https://citius.usc.es/dashboard/enviar-incidencia| requests and problem reporting form]]. This form is only available to CITIUS users.
  
 The necessary configuration files are located in [[https://nextcloud.citius.usc.es/|the VPN folder in Nextcloud]]. The necessary configuration files are located in [[https://nextcloud.citius.usc.es/|the VPN folder in Nextcloud]].
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 ===== User guides ===== ===== User guides =====
  
 +  * [[en:centro:servizos:vpn:windows| Windows 10/11 User Guide]]
 +  * [[en:centro:servizos:vpn:ubuntu| Ubuntu 22.04 User Guide]]
 +  * [[en:centro:servizos:vpn:android| Android User Guide]]
   * [[en:centro:servizos:vpn:centos| CentOS 6 User Guide]]   * [[en:centro:servizos:vpn:centos| CentOS 6 User Guide]]
   * [[en:centro:servizos:vpn:linux| Generic GNU/Linux (without Network Manager) User Guide]]   * [[en:centro:servizos:vpn:linux| Generic GNU/Linux (without Network Manager) User Guide]]
   * [[en:centro:servizos:vpn:macosx| Mac OS X 10.8/10.9/10.10 User Guide]]   * [[en:centro:servizos:vpn:macosx| Mac OS X 10.8/10.9/10.10 User Guide]]
-  * [[en:centro:servizos:vpn:ubuntu| Ubuntu 12.04/14.04 User Guide]] 
-  * [[en:centro:servizos:vpn:windows| Windows 7/8/8.1/10 User Guide]] 
-  * [[en:centro:servizos:vpn:android| Android 4.x/5.x User Guide]] 
  
  
 ===== Frequent issues ===== ===== Frequent issues =====
 +==== DNS error when using SSH ====
 +Specially in Ubuntu, when using SSH to connect to CiTIUS servers it fails with a DNS error : " SSH: Could not resolve hostname ...." . The solution is to use the correspondent IP address to connect instead of the hostname.
 +
 ==== The VPN isn't working from anywhere (and never did) ==== ==== The VPN isn't working from anywhere (and never did) ====